Privacy Policy

1. Introduction

Can Man and Crew Cleaning & Pressure Washing (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, booking system, payment platforms, or services.

By using our services, you agree to the practices described in this policy.

2. Information We Collect

A. Personal Information

We may collect the following personal details:

• Name

• Phone number

• Email address

• Service address

• Billing and payment information

• Account login details (if applicable)

B. Service Information

We collect information related to appointments, such as:

• Services booked

• Route scheduling

• Access instructions

• Photos taken for quality assurance or proof of completion

C. Technical / Automatic Data

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Cookies and tracking data

Used only for site performance, analytics, and security.

3. How We Use Your Information

We use collected information to:

• Schedule and complete services

• Communicate about appointments, reminders, updates, or delays

• Send invoices and process payments

• Improve customer experience and routing

• Provide customer support

• Maintain business records

• Comply with legal obligations

We do not sell or rent your personal information.

4. Payment Information & Security

Payments may be processed through secure third-party platforms such as:

• Stripe

• Square

• Jobber

• Wix Payments

These processors encrypt your information.
We never store full credit card numbers on our servers.

5. Sharing Your Information

We may share limited information only when necessary:

A. Service Providers

With trusted partners who help operate the business, such as:

• Payment processors

• Scheduling/CRM platforms

• Web hosting providers

All partners are required to maintain privacy protections.

B. Legal Requirements

We may disclose information if required by:

• Law enforcement

• Court orders

• Fraud prevention

• Government regulations

6. Photos, Property Notes, and Service Documentation

For pressure washing and trash-can cleaning services, technicians may take before-and-after photos:

• For proof of completion

• For quality assurance

• For training and safety documentation

• To protect against claims

Photos will never be used publicly without your written consent.

7. Cookies and Tracking

Our website may use cookies to:

• Improve user experience

• Track analytics

• Remember preferences

• Support secure login sessions

You can disable cookies in your browser settings.

8. Data Retention

We retain customer information only as long as necessary for:

• Providing services

• Billing and tax purposes

• Legal compliance

You may request deletion of certain information at any time (unless we are legally required to retain it).

9. Your Rights

You have the right to:

• Request access to your information

• Request corrections

• Request deletion (when legally permitted)

• Opt out of marketing communications

• Update your personal details

To make a request, contact: canmanandcrew@gmail.com

10. Children’s Privacy

We do not knowingly collect data from children under 16.
If information is accidentally collected, contact us so we can delete it.

11. Third-Party Links

Our website may include links to external sites.
We are not responsible for the privacy practices or content of those websites.

12. Updates to This Policy

We may update this Privacy Policy from time to time.
The updated version will have a new Effective Date and will take effect immediately when posted.

13. Contact Us

If you have questions about this Privacy Policy, please contact:

Can Man and Crew Cleaning & Pressure Washing, LLC
Email: canmanandcrew@gmail.com
Phone: (512) 522-8336